The University of Texas at San Antonio Libraries seeks a user-focused, collaborative Head of Access Services to provide innovative leadership and management for the Access Services Department at the UTSA Libraries’ John Peace Library, Downtown Library, and Applied Engineering and Technology Library locations. The department supports the teaching and research goals of UTSA students, faculty, and staff, facilitating access to resources through circulating collections, print and electronic reserves, interlibrary loan and delivery, stacks management, and technology lending.
The position supervises staff with flexible onsite and hybrid work schedules and is eligible for a hybrid work modality, depending on departmental needs.
Qualifications & Experience
Required
- Master’s degree (degree by date of hire)
- Five years of experience working in access services in libraries (e.g., circulation, course reserves, public services, interlibrary loan and document delivery, technology lending, or stacks management)
- Three years of direct supervisory, management, and leadership experience
- Demonstrated advanced experience using an ILS such as Ex Libris Alma or other library management systems
- Knowledge of information and bibliographic management systems and their application to access and user services
- Demonstrated understanding of best practices, issues, and national trends in academic research libraries and in access services
- Demonstrated ability to set and articulate staff performance expectations and departmental goals, and direct work in a collegial, flexible, and cooperative manner
- Excellent interpersonal skills with the ability to work collaboratively with people from a range of diverse backgrounds
- Outstanding oral and written communication skills
- Excellent organizational skills and the ability to effectively prioritize and balance multiple assignments and projects
- Strong service orientation; demonstrated ability to mentor staff and promote staff development
- Use of standard office equipment and software
- Criminal Background Check (CBC)
Preferred Qualifications
- Master’s degree in library science from an ALA-accredited program
- Three years of demonstrated advanced experience using an ILS such as Ex Libris Alma or other library management systems
- Project management experience
- Evidence of creative approaches to service problems
- Ability to collaborate with other staff and faculty
Salary: Minimum $70,000 / flexible, commensurate with experience and qualifications. This is a full-time A&P, benefits-eligible position.
UTSA
The University of Texas at San Antonio (UTSA) is redefining higher education as a next-generation Hispanic-thriving university where students from all backgrounds can excel. With a focus on student success and research excellence, UTSA is serving as a model for the urban-serving public universities of the future. Through the transformational learning experiences that we provide, UTSA is creating bold futures for our students, the citizens of San Antonio and beyond.